Keough & Moody put together an awesome renditon of the Twelve Days of Christmas for Community Associations that is certain to bring you some holiday cheer. 

On the first day of community association Christmas, my community received a professional community association manager. 
A community association manager is tasked with handling the day-to-day operations of a community and helping to carry out the direction of the Board. Make sure to thank your community association manager this holiday season.
 
On the second day of community association Christmas, my community received two document requests. 
Under Illinois law, owners are entitled to inspect certain documentation of the association. Any time an owner seeks to review or obtain copies of association documentation, it is important that a response be prioritized.
 
On the third day of community association Christmas, my community received three owners in violation of the Rules and Regulations.
Now is the ideal time to review the Association’s Rules and Regulations in order to determine whether updates are warranted. It is important that they are consistent with the terms of your association’s governing documents, clear and concise, and reasonable.   
 
On the fourth day of community association Christmas, my community received four delinquent owners. 
Even though it is the holiday season, Boards still have the obligation to collect assessments. Having a collection policy for your association helps ensure that there is a procedure in place for the collection of delinquent assessments and that the process treats all owners equally.
 
On the fifth day of community association Christmas, my community received five engaged Board members. 
By having engaged, prepared Board members, communities can be sure that their Board is leading them to smoother waters. 
 
On the sixth day of community association Christmas, my community received six 22.1 disclosure requests. 
With real estate transfers, associations are required to disclose certain information to prospective buyers, including any pending litigation or any anticipated capital expenditures.
 
On the seventh day of community association Christmas, my community received seven contracts for 2022. 
Now is the time to start planning major projects for the New Year. There continues to be a labor and material shortage; therefore, it is important to plan now to make sure your 2022 projects happen in 2022. 
 
On the eighth day of community association Christmas, my community received eight unkind Facebook posts. 
Certainly, there may be times where an owner’s social media post may be defamatory or harassing. However, the vast majority of times, the unkind social media posts are simply venting by an owner who is unhappy about a violation notice, assessment increase, or other action (or inaction) by the association. The best response to those social media responses is often a non-response and to not take anything said, personally. 
 
On the ninth day of community association Christmas, my community received nine owner leases. 
Owners are required by law to provide the association with copies of their leases and there are harsh penalties that the association can pursue for those owners who fail to comply.
 
On the tenth day of community association Christmas, my community received ten ballots for the annual election.
If COVID has taught us anything, it has taught us that there is a better way to conduct annual elections – either by mail-in ballot or electronic voting.Adopting one of these processes allow owners to easily cast a ballot in the annual election and helps encourage participation. 
 
On the eleventh day of community association Christmas, my community received eleven certificates of owner insurance. 
If your community is a condominium or other attached home community, you want to ensure that you have appropriate Rules and Regulations in place governing insurance and requiring that owners submit a certificate of insurance to the association (or its managing agent) at least once a year.
 
On the twelfth day of community association Christmas, my community received twelve compliments regarding its curb appeal and its financial status. 
Board members, community association managers, and their team spend a lot of time helping make sure that the associations under their purview are properly maintained, look attractive, and that there are appropriate funds in the bank to pay for all of the maintenance and improvements, both now and in the future. While you may not always hear (or remember) the compliments, know that your efforts are appreciated.