While every condominium association is a community, the underlying structure is also a non-profit business.  For that reason, the principles of small business apply to every condo association.  And certainly, conflict is a reality for condominium associations.  Tomi Wahlstrom of Otavala Consulting explains why managing conflict is important for any business..

Every business that employs people regardless of size and industry experiences interpersonal and organizational conflict. This conflict is caused by multiple inter-related variables and circumstances. For example, some of these causes include constant changes in the competitive environment, increasing diversity among employees, and limited resources. As a result of these changing variables managing conflict is important in many ways. First, it is important because unmanaged conflict can have expensive legal consequences as people seek litigation as a way to resolve disputes. Second, managing conflict is important because